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Install, repair, or adjust audio or television receivers, stereo systems, camcorders, video systems, or other electronic entertainment equipment in homes or other venues. May perform routine maintenance.
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Postsecondary non-degree award
Short-term on-the-job training
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Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
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Basic Skills- *Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
- *Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- *Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- *Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Mathematics Using mathematics to solve problems.
- *Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- *Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
- Science Using scientific rules and methods to solve problems.
- *Speaking Talking to others to convey information effectively.
- *Writing Communicating effectively in writing as appropriate for the needs of the audience.
Social Skills- *Coordination Adjusting actions in relation to others' actions.
- *Instructing Teaching others how to do something.
- Negotiation Bringing others together and trying to reconcile differences.
- *Persuasion Persuading others to change their minds or behavior.
- *Service Orientation Actively looking for ways to help people.
- *Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving Skills- *Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills- *Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- *Equipment Selection Determining the kind of tools and equipment needed to do a job.
- *Installation Installing equipment, machines, wiring, or programs to meet specifications.
- *Operation and Control Controlling operations of equipment or systems.
- Operations Analysis Analyzing needs and product requirements to create a design.
- *Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Programming Writing computer programs for various purposes.
- *Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- *Repairing Repairing machines or systems using the needed tools.
- Technology Design Generating or adapting equipment and technology to serve user needs.
- *Troubleshooting Determining causes of operating errors and deciding what to do about it.
Systems Skills- *Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- *Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- *Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills- Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
- Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
- *Time Management Managing one's own time and the time of others.
Desktop Computer SkillsSpreadsheetsUsing a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.PresentationsUsing a computer application to create, manipulate, edit, and show virtual slide presentations.InternetNavigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).NavigationUsing scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.Word ProcessingUsing a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.GraphicsWorking with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.DatabasesUsing a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
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Body Positioning- Requires kneeling, crouching, stooping or crawling
- Requires using hands to handle, control, or feel objects, tools or controls
- Requires bending or twisting
- Requires climbing ladders, scaffolds, or poles
- Requires standing
Communication- Requires contact with others (face-to-face, by telephone, or otherwise)
- Requires face-to-face discussions with individuals or teams
- Requires writing letters and memos
- Requires telephone conversations
- Requires use of electronic mail
Environment- Includes exposure to sounds and noise levels that are distracting or uncomfortable
- Requires working in cramped work spaces and getting into awkward positions
- Includes exposure to contaminants
- Requires working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures
Impact of Decisions- Opportunity to make decisions without supervision
Level of Challenge- Freedom to determine tasks, priorities, and goals
- Requires being exact or highly accurate
Pace and Scheduling- Requires meeting strict deadlines
Personal Interaction- Requires coordinating or leading others in accomplishing work activities
- Requires work with others in a group or team
- Requires work with external customers or the public
Responsibility for Others- Includes responsibility for the health and safety of others
- Includes responsibility for work outcomes and results
Work Setting- Job tasks are performed in close physical proximity to other people
- Requires working outdoors, under cover
- Requires working in a closed vehicle or equipment
- Requires working indoors in environmentally controlled conditions
- Requires working outdoors, exposed to all weather conditions
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- Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.
- Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.
- Confer with customers to determine the nature of problems or to explain repairs.
- Position or mount speakers, and wire speakers to consoles.
- Instruct customers on the safe and proper use of equipment.
- Make service calls to repair units in customers' homes, or return units to shops for major repairs.
- Read and interpret electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals.
- Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings.
- Keep records of work orders and test and maintenance reports.
- Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons.
- Compute cost estimates for labor and materials.
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Updating and Using Relevant Knowledge
Getting Information- Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
- Read technical information needed to perform maintenance or repairs.
Making Decisions and Solving Problems
Identifying Objects, Actions, and Events
Inspecting Equipment, Structures, or Materials- Test electrical circuits or components for proper functioning.
Organizing, Planning, and Prioritizing Work
Handling and Moving Objects- Adjust equipment to ensure optimal performance.
- Calibrate equipment to specifications.
- Disassemble equipment for maintenance or repair.
- Install audio or communications equipment.
Communicating with People Outside the Organization
Repairing and Maintaining Electronic Equipment
Monitoring Processes, Materials, or Surroundings
Communicating with Supervisors, Peers, or Subordinates- Confer with customers or users to assess problems.
Analyzing Data or Information
Establishing and Maintaining Interpersonal Relationships
Estimating the Quantifiable Characteristics of Products, Events, or Information- Estimate costs for labor or materials.
Performing for or Working Directly with the Public
Resolving Conflicts and Negotiating with Others
Evaluating Information to Determine Compliance with Standards
Documenting/Recording Information- Maintain repair or maintenance records.
Judging the Qualities of Objects, Services, or People
Selling or Influencing Others
Coordinating the Work and Activities of Others
Guiding, Directing, and Motivating Subordinates
Interpreting the Meaning of Information for Others
Training and Teaching Others- Train customers in the use of products.
Scheduling Work and Activities
Providing Consultation and Advice to Others
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Tools
Circuit tester- Cable ringers
- Outlet testers
Hydraulic hand crimp tool- Hydraulic wire crimpers
- Universal compression tools
Screwdrivers- Flat head screwdrivers
- Magnetic screwdrivers
- Mains test screwdrivers
- Phillips head screwdrivers
- Pozi screwdrivers
Soldering iron- Gas soldering irons
- Mains soldering irons
Stripping tools- Cable stripping tools
- Coaxial cable strippers
- Rotary coaxial cable strippers
Technology
Analytical or scientific software- Audio calibration software
Mobile location based services software- Global positioning system GPS software
Office suite software- Microsoft Office software
Spreadsheet software
Word processing software
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