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The occupational data used in the Job Description Writer comes from the Occupational Information Network (O*NET).

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The Job Description Writer walks you through a step-by-step process of building a meaningful job description. Get started by entering an occupation and a state below.

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    Insurance Appraisers, Auto Damage
    Today's Date: 6/10/2024
    Exclude this category Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

    Exclude this category Postsecondary non-degree award
    Moderate-term on-the-job training

    Exclude this category Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    Exclude this category Basic Skills
    • *Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
    • *Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • *Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
    • Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
    • *Mathematics Using mathematics to solve problems.
    • *Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
    • *Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
    • Science Using scientific rules and methods to solve problems.
    • *Speaking Talking to others to convey information effectively.
    • *Writing Communicating effectively in writing as appropriate for the needs of the audience.

    Social Skills
    • *Coordination Adjusting actions in relation to others' actions.
    • Instructing Teaching others how to do something.
    • *Negotiation Bringing others together and trying to reconcile differences.
    • *Persuasion Persuading others to change their minds or behavior.
    • *Service Orientation Actively looking for ways to help people.
    • *Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.

    Complex Problem Solving Skills
    • *Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

    Technical Skills
    • Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
    • Equipment Selection Determining the kind of tools and equipment needed to do a job.
    • Installation Installing equipment, machines, wiring, or programs to meet specifications.
    • Operation and Control Controlling operations of equipment or systems.
    • Operations Analysis Analyzing needs and product requirements to create a design.
    • Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
    • Programming Writing computer programs for various purposes.
    • Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
    • Repairing Repairing machines or systems using the needed tools.
    • Technology Design Generating or adapting equipment and technology to serve user needs.
    • Troubleshooting Determining causes of operating errors and deciding what to do about it.

    Systems Skills
    • *Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
    • Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
    • Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

    Resource Management Skills
    • Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
    • Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
    • Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
    • *Time Management Managing one's own time and the time of others.

    Desktop Computer Skills
  • SpreadsheetsUsing a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
  • PresentationsUsing a computer application to create, manipulate, edit, and show virtual slide presentations.
  • InternetNavigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
  • NavigationUsing scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
  • Word ProcessingUsing a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.
  • GraphicsWorking with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
  • DatabasesUsing a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.


  • Exclude this category Body Positioning
    • Requires repetitive movement
    • Requires using hands to handle, control, or feel objects, tools or controls
    • Requires sitting

    Communication
    • Requires telephone conversations
    • Requires use of electronic mail
    • Requires writing letters and memos
    • Requires face-to-face discussions with individuals or teams
    • Requires contact with others (face-to-face, by telephone, or otherwise)

    Competition
    • Requires competition or awareness of competitive pressures

    Conflict
    • Requires dealing with unpleasant, angry, or discourteous people
    • Includes conflict situations

    Environment
    • Includes exposure to contaminants
    • Requires working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures

    Impact of Decisions
    • Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
    • Opportunity to make decisions without supervision
    • Requires making decisions that impact the results of co-workers, clients or the company

    Level of Challenge
    • Freedom to determine tasks, priorities, and goals
    • Job is automated
    • Requires being exact or highly accurate
    • Requires repeating the same physical activities or mental activities over and over

    Pace and Scheduling
    • Requires meeting strict deadlines

    Personal Interaction
    • Requires work with external customers or the public
    • Requires work with others in a group or team

    Work Setting
    • Requires working outdoors, exposed to all weather conditions
    • Requires working indoors in non-controlled environmental conditions
    • Requires working indoors in environmentally controlled conditions
    • Requires working in a closed vehicle or equipment


    Exclude this category
    • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
    • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
    • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
    • Prepare insurance forms to indicate repair cost estimates and recommendations.
    • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
    • Determine salvage value on total-loss vehicle.
    • Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.

    Exclude this category
    Working with Computers

      Documenting/Recording Information
      • Prepare contracts or other transaction documents.

      Making Decisions and Solving Problems
      • Determine the value of goods or services.
      • Estimate costs of goods or services.

      Resolving Conflicts and Negotiating with Others

        Performing for or Working Directly with the Public

          Communicating with Supervisors, Peers, or Subordinates
          • Communicate with management or other staff to resolve problems.

          Communicating with People Outside the Organization

            Getting Information

              Organizing, Planning, and Prioritizing Work

                Updating and Using Relevant Knowledge

                  Identifying Objects, Actions, and Events

                    Operating Vehicles, Mechanized Devices, or Equipment

                      Analyzing Data or Information

                        Estimating the Quantifiable Characteristics of Products, Events, or Information

                          Processing Information

                            Inspecting Equipment, Structures, or Materials
                            • Inspect mechanical components of vehicles to identify problems.
                            • Inspect motor vehicles.
                            • Inspect structural components of vehicles to identify problems.

                            Judging the Qualities of Objects, Services, or People

                              Scheduling Work and Activities

                                Establishing and Maintaining Interpersonal Relationships

                                  Evaluating Information to Determine Compliance with Standards
                                  • Examine financial records.

                                  Assisting and Caring for Others

                                    Providing Consultation and Advice to Others

                                      Interpreting the Meaning of Information for Others

                                        Monitoring Processes, Materials, or Surroundings

                                          Performing Administrative Activities

                                            Training and Teaching Others

                                              Developing Objectives and Strategies

                                                Monitoring and Controlling Resources

                                                  Thinking Creatively


                                                    Exclude this category Tools

                                                    Desktop computers
                                                    • Desktop computers

                                                    Digital cameras
                                                    • Compact digital cameras

                                                    Height gauges
                                                    • Tire tread depth gauges

                                                    Laser fax machine
                                                    • Laser facsimile machines"

                                                    Laser printers
                                                    • Computer laser printers

                                                    Technology

                                                    Data base user interface and query software
                                                    • Information Services Inc. CCC Pathways Appraisal Solution
                                                    • Meridian Technologies SurePoint
                                                    • Vertafore ImageRight

                                                    Electronic mail software
                                                    • Email software
                                                    • Microsoft Outlook

                                                    Operating system software
                                                    • Microsoft Windows

                                                    Presentation software
                                                    • Microsoft PowerPoint

                                                    Project management software
                                                    • App Software Associations AppTrak.net
                                                    • Cost estimating software
                                                    • Mitchell International Mitchell WorkCenter
                                                    • Solera Audatex Estimating
                                                    • Swan River Software Estimiser Pro
                                                    • Web-Est estimating software