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Excluded from Final Job Description
Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
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Excluded from Final Job Description
Bachelor's degree
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Excluded from Final Job Description
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Basic Skills- *Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
- *Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- *Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- *Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- *Mathematics Using mathematics to solve problems.
- *Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- *Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
- Science Using scientific rules and methods to solve problems.
- *Speaking Talking to others to convey information effectively.
- *Writing Communicating effectively in writing as appropriate for the needs of the audience.
Social Skills- *Coordination Adjusting actions in relation to others' actions.
- *Instructing Teaching others how to do something.
- *Negotiation Bringing others together and trying to reconcile differences.
- *Persuasion Persuading others to change their minds or behavior.
- *Service Orientation Actively looking for ways to help people.
- *Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving Skills- *Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills- Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Equipment Selection Determining the kind of tools and equipment needed to do a job.
- Installation Installing equipment, machines, wiring, or programs to meet specifications.
- Operation and Control Controlling operations of equipment or systems.
- *Operations Analysis Analyzing needs and product requirements to create a design.
- *Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
- *Programming Writing computer programs for various purposes.
- *Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Repairing Repairing machines or systems using the needed tools.
- *Technology Design Generating or adapting equipment and technology to serve user needs.
- *Troubleshooting Determining causes of operating errors and deciding what to do about it.
Systems Skills- *Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- *Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- *Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills- *Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
- *Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- *Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
- *Time Management Managing one's own time and the time of others.
Desktop Computer SkillsSpreadsheetsUsing a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.PresentationsUsing a computer application to create, manipulate, edit, and show virtual slide presentations.InternetNavigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).NavigationUsing scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.Word ProcessingUsing a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.GraphicsWorking with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.DatabasesUsing a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
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Body Positioning- Requires repetitive movement
- Requires sitting
Communication- Requires telephone conversations
- Requires use of electronic mail
- Requires writing letters and memos
- Requires face-to-face discussions with individuals or teams
- Requires contact with others (face-to-face, by telephone, or otherwise)
Competition- Requires competition or awareness of competitive pressures
Conflict- Includes conflict situations
Impact of Decisions- Requires making decisions that impact the results of co-workers, clients or the company
- Opportunity to make decisions without supervision
- Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
- Mistakes are not easily correctable and have serious consequences
Level of Challenge- Requires repeating the same physical activities or mental activities over and over
- Requires being exact or highly accurate
- Freedom to determine tasks, priorities, and goals
Pace and Scheduling- Requires meeting strict deadlines
Personal Interaction- Requires work with others in a group or team
- Requires work with external customers or the public
- Requires coordinating or leading others in accomplishing work activities
Responsibility for Others- Includes responsibility for work outcomes and results
Work Setting- Requires working indoors in environmentally controlled conditions
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- Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Review project plans to plan and coordinate project activity.
- Assign and review the work of systems analysts, programmers, and other computer-related workers.
- Provide users with technical support for computer problems.
- Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
- Recruit, hire, train and supervise staff, or participate in staffing decisions.
- Stay abreast of advances in technology.
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
- Develop and interpret organizational goals, policies, and procedures.
- Review and approve all systems charts and programs prior to their implementation.
- Prepare and review operational reports or project progress reports.
- Evaluate data processing proposals to assess project feasibility and requirements.
- Control operational budget and expenditures.
- Purchase necessary equipment.
- Manage backup, security and user help systems.
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Making Decisions and Solving Problems- Determine resource needs.
Getting Information- Review technical documents to plan work.
Communicating with Supervisors, Peers, or Subordinates- Confer with organizational members to accomplish work activities.
- Coordinate operational activities with external stakeholders.
Identifying Objects, Actions, and Events
Organizing, Planning, and Prioritizing Work
Analyzing Data or Information- Analyze data to inform operational decisions or activities.
Developing and Building Teams
Developing Objectives and Strategies- Develop operating strategies, plans, or procedures.
- Develop organizational policies or programs.
Guiding, Directing, and Motivating Subordinates- Direct organizational operations, projects, or services.
- Manage operations, research, or logistics projects.
- Manage organizational or project budgets.
Coordinating the Work and Activities of Others
Establishing and Maintaining Interpersonal Relationships
Updating and Using Relevant Knowledge- Maintain knowledge of current developments in area of expertise.
Judging the Qualities of Objects, Services, or People- Analyze data to determine project feasibility.
- Evaluate employee performance.
- Evaluate project designs to determine adequacy or feasibility.
Monitoring Processes, Materials, or Surroundings
Coaching and Developing Others
Evaluating Information to Determine Compliance with Standards
Scheduling Work and Activities
Estimating the Quantifiable Characteristics of Products, Events, or Information
Monitoring and Controlling Resources- Purchase materials, equipment, or other resources.
Staffing Organizational Units- Hire personnel.
- Recruit personnel.
Thinking Creatively- Develop computer or information systems.
- Develop organizational goals or objectives.
Interpreting the Meaning of Information for Others
Resolving Conflicts and Negotiating with Others- Resolve employee or contractor problems.
Providing Consultation and Advice to Others- Advise customers on technical or procedural issues.
- Recommend organizational process or policy changes.
Documenting/Recording Information- Prepare operational progress or status reports.
Training and Teaching Others- Conduct employee training programs.
Performing Administrative Activities
Communicating with People Outside the Organization
Selling or Influencing Others
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Excluded from Final Job Description
Tools
Access servers
Computer servers- Computer servers
- File servers
- Internet Information Services IIS Servers
- Mid-range computers
- Minicomputers
- Netware servers
- Storage servers
- Web servers
Computer tool kits
High end computer servers
Inkjet printers
Technology
Data base management system software- Alpha Four
- Apache Cassandra
- Apache Hadoop
- Apache Pig
- Apache Solr
- MongoDB
- NoSQL
- Oracle PL/SQL
- Progress OpenEdge Fathom Replication software
- Relational database management software
- Teradata Database
Development environment software- Apache Maven
- C
- Canu
- Common business oriented language COBOL
- Eclipse IDE
- Integrated development environment IDE software
- K2 Business Process Automation
- Microsoft .NET Framework
- Microsoft Azure software
- Microsoft Visual Basic
- Microsoft Visual Basic Scripting Edition VBScript
- Microsoft Visual Studio
- Progress OpenEdge ABL
Enterprise resource planning ERP software- Infor ERP Baan
- Management information systems MIS
- Microsoft Dynamics
- Microsoft Dynamics AX
- Microsoft Dynamics GP
- Microsoft Dynamics NAV
- NetSuite ERP
- Oracle E-Business Suite
- Oracle Fusion Applications
- Oracle Hyperion
- Oracle JD Edwards EnterpriseOne
- Oracle PeopleSoft
- SAP Business Objects
- SAP software
Object or component oriented development software- Advanced business application programming ABAP
- Borland Paradox
- C#
- C++
- Embarcadero Delphi
- Microsoft SQL Server Reporting Services SSRS
- Objective C
- Oracle Java
- Perl
- Python
- R
Web platform development software- Adobe Flex
- Apache Tomcat
- Backbone.js
- Drupal
- Dynamic hypertext markup language DHTML
- Enterprise JavaBeans
- Extensible hypertext markup language XHTML
- Hypertext markup language HTML
- JavaScript
- LAMP Stack
- Microsoft Active Server Pages ASP
- Node.js
- PHP
- Progress WebSpeed Workshop
- Ruby on Rails
- Spring Framework
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