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Plan, direct, or coordinate accounting, investing, banking, insurance, securities, and other financial activities of a branch, office, or department of an establishment.
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Bachelor's degree
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Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Basic Skills- *Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
- *Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- *Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- *Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- *Mathematics Using mathematics to solve problems.
- *Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- *Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
- Science Using scientific rules and methods to solve problems.
- *Speaking Talking to others to convey information effectively.
- *Writing Communicating effectively in writing as appropriate for the needs of the audience.
Social Skills- *Coordination Adjusting actions in relation to others' actions.
- *Instructing Teaching others how to do something.
- *Negotiation Bringing others together and trying to reconcile differences.
- *Persuasion Persuading others to change their minds or behavior.
- *Service Orientation Actively looking for ways to help people.
- *Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving Skills- *Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills- Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Equipment Selection Determining the kind of tools and equipment needed to do a job.
- Installation Installing equipment, machines, wiring, or programs to meet specifications.
- Operation and Control Controlling operations of equipment or systems.
- Operations Analysis Analyzing needs and product requirements to create a design.
- Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Programming Writing computer programs for various purposes.
- Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Repairing Repairing machines or systems using the needed tools.
- Technology Design Generating or adapting equipment and technology to serve user needs.
- Troubleshooting Determining causes of operating errors and deciding what to do about it.
Systems Skills- *Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- *Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- *Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills- *Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
- Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- *Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
- *Time Management Managing one's own time and the time of others.
Desktop Computer SkillsSpreadsheetsUsing a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.PresentationsUsing a computer application to create, manipulate, edit, and show virtual slide presentations.InternetNavigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).NavigationUsing scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.Word ProcessingUsing a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.GraphicsWorking with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.DatabasesUsing a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
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Body Positioning Communication- Requires telephone conversations
- Requires use of electronic mail
- Requires writing letters and memos
- Requires face-to-face discussions with individuals or teams
- Requires contact with others (face-to-face, by telephone, or otherwise)
Competition- Requires competition or awareness of competitive pressures
Conflict- Includes conflict situations
Impact of Decisions- Requires making decisions that impact the results of co-workers, clients or the company
- Opportunity to make decisions without supervision
- Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
Level of Challenge- Requires repeating the same physical activities or mental activities over and over
- Requires being exact or highly accurate
- Freedom to determine tasks, priorities, and goals
Pace and Scheduling- Requires meeting strict deadlines
Personal Interaction- Requires work with others in a group or team
- Requires coordinating or leading others in accomplishing work activities
- Requires work with external customers or the public
Responsibility for Others- Includes responsibility for the health and safety of others
- Includes responsibility for work outcomes and results
Work Setting- Requires working indoors in environmentally controlled conditions
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- Plan, direct, and coordinate risk and insurance programs of establishments to control risks and losses.
- Review collection reports to determine the status of collections and the amounts of outstanding balances.
- Analyze and classify risks and investments to determine their potential impacts on companies.
- Direct insurance negotiations, select insurance brokers or carriers, and place insurance.
- Submit delinquent accounts to attorneys or outside agencies for collection.
- Review reports of securities transactions or price lists to analyze market conditions.
- Oversee the flow of cash or financial instruments.
- Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
- Recruit staff members.
- Evaluate data pertaining to costs to plan budgets.
- Oversee training programs.
- Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
- Communicate with stockholders or other investors to provide information or to raise capital.
- Develop or analyze information to assess the current or future financial status of firms.
- Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
- Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
- Examine, evaluate, or process loan applications.
- Evaluate financial reporting systems, accounting or collection procedures, or investment activities and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.
- Network within communities to find and attract new business.
- Prepare operational or risk reports for management analysis.
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
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Establishing and Maintaining Interpersonal Relationships- Establish interpersonal business relationships to facilitate work activities.
Communicating with Supervisors, Peers, or Subordinates- Coordinate operational activities with external stakeholders.
Evaluating Information to Determine Compliance with Standards
Making Decisions and Solving Problems
Coaching and Developing Others
Guiding, Directing, and Motivating Subordinates- Direct financial operations.
- Direct organizational operations, projects, or services.
- Supervise employees.
Organizing, Planning, and Prioritizing Work
Coordinating the Work and Activities of Others
Analyzing Data or Information- Analyze financial records or reports to determine state of operations.
- Analyze financial records to improve budgeting or planning.
- Analyze financial records to improve efficiency.
- Analyze forecasting data to improve business decisions.
- Analyze risks to minimize losses or damages.
Updating and Using Relevant Knowledge
Judging the Qualities of Objects, Services, or People
Developing and Building Teams
Scheduling Work and Activities
Documenting/Recording Information- Maintain regulatory or compliance documentation.
- Prepare financial documents, reports, or budgets.
- Prepare operational progress or status reports.
- Prepare reports related to compliance matters.
Developing Objectives and Strategies- Determine pricing or monetary policies.
- Develop operating strategies, plans, or procedures.
Communicating with People Outside the Organization
Training and Teaching Others
Providing Consultation and Advice to Others- Recommend organizational process or policy changes.
Performing Administrative Activities
Performing for or Working Directly with the Public
Identifying Objects, Actions, and Events
Interpreting the Meaning of Information for Others- Communicate organizational information to customers or other stakeholders.
Resolving Conflicts and Negotiating with Others- Negotiate sales or lease agreements for products or services.
Monitoring Processes, Materials, or Surroundings- Monitor flow of cash or other resources.
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Tools
Desktop calculator Desktop computers Notebook computers Personal computers Personal digital assistant PDAs or organizers- Personal digital assistants PDA
Technology
Accounting software- Accounting software
- Accounts receivable software
- Fund accounting software
- Intuit QuickBooks
- Sage 50 Accounting
- Tax software
Business intelligence and data analysis software- Alteryx software
- IBM Cognos Impromptu
- MicroStrategy
- Oracle Business Intelligence Enterprise Edition
- Qlik Tech QlikView
- Tableau
Data base user interface and query software- Database software
- FileMaker Pro
- Microsoft Access
- Microsoft SQL Server
- Oracle Database
- Structured query language SQL
- Yardi software
Enterprise resource planning ERP software- Microsoft Dynamics
- Microsoft Dynamics GP
- NetSuite ERP
- Oracle Fusion Applications
- Oracle Hyperion
- Oracle JD Edwards EnterpriseOne
- Oracle PeopleSoft
- Oracle PeopleSoft Financials
- SAP Business Objects
- SAP software
- Workday software
Financial analysis software- ARES Corporation PRISM Project Estimator
- Credit management software
- Delphi Technology
- Oracle E-Business Suite Financials
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