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Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training, and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity.
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Master's degree
Internship/residency
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Excluded from Final Job Description
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Basic Skills- *Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
- *Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- *Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- *Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- *Mathematics Using mathematics to solve problems.
- *Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- *Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
- *Science Using scientific rules and methods to solve problems.
- *Speaking Talking to others to convey information effectively.
- *Writing Communicating effectively in writing as appropriate for the needs of the audience.
Social Skills- *Coordination Adjusting actions in relation to others' actions.
- *Instructing Teaching others how to do something.
- *Negotiation Bringing others together and trying to reconcile differences.
- *Persuasion Persuading others to change their minds or behavior.
- *Service Orientation Actively looking for ways to help people.
- *Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving Skills- *Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills- Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Equipment Selection Determining the kind of tools and equipment needed to do a job.
- Installation Installing equipment, machines, wiring, or programs to meet specifications.
- Operation and Control Controlling operations of equipment or systems.
- *Operations Analysis Analyzing needs and product requirements to create a design.
- Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
- *Programming Writing computer programs for various purposes.
- Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Repairing Repairing machines or systems using the needed tools.
- Technology Design Generating or adapting equipment and technology to serve user needs.
- Troubleshooting Determining causes of operating errors and deciding what to do about it.
Systems Skills- *Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- *Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- *Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills- Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
- Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- *Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
- *Time Management Managing one's own time and the time of others.
Desktop Computer SkillsSpreadsheetsUsing a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.PresentationsUsing a computer application to create, manipulate, edit, and show virtual slide presentations.InternetNavigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).NavigationUsing scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.Word ProcessingUsing a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.GraphicsWorking with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.DatabasesUsing a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
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Body Positioning
Communication- Requires public speaking
- Requires telephone conversations
- Requires use of electronic mail
- Requires writing letters and memos
- Requires face-to-face discussions with individuals or teams
- Requires contact with others (face-to-face, by telephone, or otherwise)
Competition- Requires competition or awareness of competitive pressures
Impact of Decisions- Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
- Opportunity to make decisions without supervision
- Requires making decisions that impact the results of co-workers, clients or the company
Level of Challenge- Freedom to determine tasks, priorities, and goals
- Requires being exact or highly accurate
Pace and Scheduling- Requires meeting strict deadlines
Personal Interaction- Requires work with others in a group or team
- Requires work with external customers or the public
- Requires coordinating or leading others in accomplishing work activities
Responsibility for Others- Includes responsibility for work outcomes and results
Work Setting- Requires working indoors in environmentally controlled conditions
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- Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency.
- Conduct presentations on research findings for clients or at research meetings.
- Coach senior executives and managers on leadership and performance.
- Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, or promotion.
- Train clients to administer human resources functions, including testing, selection, and performance management.
- Assess employee performance.
- Identify training and development needs.
- Formulate and implement training programs, applying principles of learning and individual differences.
- Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership.
- Provide expert testimony in employment lawsuits.
- Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, or motivation to assess organizational functioning.
- Develop new business by contacting potential clients, making sales presentations, and writing proposals.
- Write reports on research findings and implications to contribute to general knowledge or to suggest potential changes in organizational functioning.
- Provide advice on best practices and implementation for selection.
- Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, or promotion.
- Observe and interview workers to obtain information about the physical, mental, and educational requirements of jobs, as well as information about aspects such as job satisfaction.
- Facilitate organizational development and change.
- Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.
- Develop and implement employee selection or placement programs.
- Analyze data, using statistical methods and applications, to evaluate the outcomes and effectiveness of workplace programs.
- Write articles, white papers, or reports to share research findings and educate others.
- Review research literature to remain current on psychological science issues.
- Counsel workers about job and career-related issues.
- Participate in mediation and dispute resolution.
- Study consumers' reactions to new products and package designs, and to advertising efforts, using surveys and tests.
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Providing Consultation and Advice to Others- Advise others on business or operational matters.
- Counsel clients on mental health or personal achievement.
Getting Information- Collect information from people through observation, interviews, or surveys.
- Conduct scientific research of organizational behavior or processes.
Making Decisions and Solving Problems
Establishing and Maintaining Interpersonal Relationships
Interpreting the Meaning of Information for Others
Analyzing Data or Information
Communicating with Supervisors, Peers, or Subordinates- Confer with clients to exchange information.
Organizing, Planning, and Prioritizing Work
Updating and Using Relevant Knowledge- Review professional literature to maintain professional knowledge.
Coaching and Developing Others
Training and Teaching Others- Train personnel in technical or scientific procedures.
Developing Objectives and Strategies
Communicating with People Outside the Organization- Testify at legal or legislative proceedings.
Evaluating Information to Determine Compliance with Standards
Developing and Building Teams
Documenting/Recording Information- Prepare scientific or technical reports or presentations.
Judging the Qualities of Objects, Services, or People
Staffing Organizational Units- Administer standardized physical or psychological tests.
Identifying Objects, Actions, and Events
Thinking Creatively- Develop educational programs.
- Develop methods of social or economic research.
Coordinating the Work and Activities of Others
Guiding, Directing, and Motivating Subordinates
Resolving Conflicts and Negotiating with Others
Selling or Influencing Others
Scheduling Work and Activities
Performing Administrative Activities
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Tools
Desktop computers
High capacity removable media drives- Universal serial bus USB flash drives
Liquid crystal display projector- Liquid crystal display LCD video projectors
Notebook computers
Personal computers
Technology
Analytical or scientific software- Assessment Systems Corporation XCALIBRE
- IBM SPSS Statistics
- Muthen & Muthen Mplus
- Psychometric testing software
- SAS
- Scientific Software International BILOG-MG
- Scientific Software International HLM
- Scientific Software International LISREL
- Scientific Software International MULTILOG
- Scientific Software International PARSCALE
- Scientific Software International TESTFACT
- Winsteps
Computer based training software- Learning management system LMS
- Padlet
Presentation software- Mentimeter
- Microsoft PowerPoint
Project management software
Spreadsheet software- Google Sheets
- Microsoft Excel
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