Working cooperatively with others to complete work assignments.
- 3.1.1 Identifying team membership and role
- Serve as a leader or a follower, depending on what is needed to achieve the team’s goals and objectives.
- Identify and draw upon team members’ strengths and weaknesses to achieve results.
- Instruct others in learning new skills and learn from other team members.
- Assist others who have less experience or have heavy workloads.
- Encourage others to express their ideas and opinions.
- 3.1.2 Establishing productive relationships
- Develop constructive and cooperative working relationships with others.
- Exhibit tact and diplomacy and strive to build consensus.
- Deliver constructive criticism and voice objections to others’ ideas and opinions in a supportive, non-accusatory manner.
- Respond appropriately to positive and negative feedback.
- Effectively communicate with all members of the group or team to achieve team goals and objectives.
- 3.1.3 Meeting team objectives
- Work as part of a team, contributing to the group’s effort to achieve goals.
- Identify and commit to the goals, norms, values, and customs of the team.
- Choose behaviors and actions that best support the team and accomplishment of work tasks.
- Use a group approach to identify problems and develop solutions based on group consensus.
- 3.1.4 Resolving conflicts
- Bring others together to reconcile differences.
- Handle conflicts maturely by exercising “give and take” to achieve positive results for all parties.
- Reach formal or informal agreements that promote mutual goals and interests, and obtain commitment to those agreements from individuals or groups.