If you’ve filed your claim and haven’t received payment when you expected it, you should start by logging in to your account and checking to see if there are any notices for you about information they may be waiting on. If you don’t see anything, visit your state’s unemployment insurance website and look for information on how to follow up on your claim.

Even if you aren’t receiving expected payments, it’s important that you continue to file claims each week you are unemployed, so will be eligible to collect your full benefits.