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2.5 Reading and Writing
Understanding written sentences and paragraphs in work-related documents. Using standard English to compile information and prepare written reports.
- 2.5.1 Comprehension
- Locate, understand, and interpret written information in prose and in documents such as manuals, reports, memos, letters, forms, graphs, charts, tables, calendars, schedules, signs, notices, applications, and directions
- Understand the purpose of written materials
- Attain meaning and comprehend core ideas
- Learn definitions of unfamiliar terms
- Critically evaluate and analyze information in written materials
- Integrate and synthesize information from multiple written materials
- 2.5.2 Attention to detail
- Identify main ideas, implied meaning and details, missing information, biases, differing perspectives, sources, and reliability of written materials
- Note details, facts, and inconsistencies
- 2.5.3 Application
- Integrate what is learned from written materials with prior knowledge
- Apply what is learned from written material to follow instructions and complete specific tasks
- Apply what is learned from written material to future situations
- 2.5.4 Organization and development
- Prepare reports that are easy to understand using proper terminology
- Communicate thoughts, ideas, information, messages, and other written information which may contain technical material, in a logical, organized, efficient, and coherent manner
- Present ideas that are well developed with supporting information and examples
- 2.5.5 Mechanics
- Use standard syntax and sentence structure
- Use correct spelling, punctuation, and capitalization
- Use appropriate grammar (e.g., correct tense, subject-verb agreement, no missing words)
- Write legibly
- Proof read finished documents for errors
- Distribute written materials appropriately for intended audiences and purposes
- 2.5.6 Tone
- Write in a manner appropriate for the industry and organization
- Use language appropriate for the target audience
- Use appropriate tone and word choice (e.g., writing is professional and courteous)