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Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, and inclusive living for individuals with intellectual and developmental disabilities (IDD).

Best Buddies is the world’s largest organization dedicated to ending the social, physical and economic isolation of the 200 million people with intellectual and developmental disabilities (IDD). Our programs empower the special abilities of people with IDD by helping them form meaningful friendships with their peers, secure successful jobs, live independently, improve public speaking, self-advocacy, and communication skills, and feel valued by society.

Job Title: Program Manager (Generalist)

Department: State Operations and Programs

Reports to:Deputy Director, Programs

Salary Range:$39,000-$41,000

Updated: February 25, 2022



Position Overview:The primary responsibility of the Program Manager is to work with those throughout their communities to drive the mission of Best Buddies forward through their involvement with our school and community- based Friendship Programs. Our Program Managers are fundamental to engaging people in our mission and serving as a support person as our members create more inclusive communities for people with intellectual/developmental disabilities (IDD). The Program Manager is responsible for working closely with our chapter & community leadership to manage our volunteer base and provide a high-quality experience. This role is fundamental to establishing an environment that is inviting, engaging, inclusive and volunteer driven.

The program manager’s primary role is to provide support, resources, and serve as the point of contact for program participants. The program manager is responsible for regular communication with our volunteers and chapter participants, providing key information on our program policies, database tools, training tools and up-coming events. The goal of this role is to support participants and chapter recruitment efforts. This includes hosting virtual and in-person trainings, and engagement activities, communicating Best Buddies deadlines and expectations using online platforms, and ensuring participation from chapter advisors and student leaders in the Annual Leadership Conference.

Job Qualifications – Qualified applicants must have:

• Bachelors degree or 2 years relevant experience in volunteer management; Best Buddies program experience a plus
• Must be comfortable engaging with people with IDD, including youth and adults.
• Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people.
• Basic project and time management skills.
• Exhibit strong oral and written communication skills.
• Exhibit strong initiative, drive for results, and self-assessment skills.
• The ability to work independently and as part of a team.
• A clear understanding of multiple communication platforms and proficient use of social media.
• Familiarity with Microsoft Office Suite.
• Must be willing and able to travel frequently, use personal cell phone, and work evenings and weekends as necessary to accomplish job responsibilities.
• Access to an automobile with applicable insurance or other reliable transportation

• Support chapters through direct and consistent communication using virtual networks, online platforms, and in-person meetings.
• Provide mission-focused guidance and support to chapter