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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in UNITED STATES


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      Location Pay
      Period      		 2024
      10% 25% Median 75% 90%
      United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
      Yearly $30,690 $35,970 $42,830 $50,140 $62,730
      District of Columbia Hourly $17.38 $18.65 $23.66 $30.01 $38.82
      Yearly $36,140 $38,790 $49,210 $62,410 $80,750
      Washington Hourly $18.32 $20.99 $23.63 $28.40 $34.99
      Yearly $38,110 $43,660 $49,150 $59,080 $72,790
      Massachusetts Hourly $17.36 $19.20 $23.11 $29.02 $34.75
      Yearly $36,100 $39,930 $48,060 $60,370 $72,280
      New York Hourly $17.06 $18.91 $23.00 $28.89 $37.10
      Yearly $35,480 $39,340 $47,840 $60,090 $77,170
      California Hourly $17.95 $19.69 $22.98 $29.07 $36.13
      Yearly $37,340 $40,950 $47,790 $60,470 $75,160
      Minnesota Hourly $16.84 $18.93 $22.82 $28.29 $32.27
      Yearly $35,030 $39,360 $47,470 $58,840 $67,120
      Connecticut Hourly $16.96 $18.80 $22.72 $27.86 $34.22
      Yearly $35,280 $39,100 $47,260 $57,940 $71,190
      New Hampshire Hourly $15.36 $17.80 $22.58 $27.97 $31.09
      Yearly $31,960 $37,030 $46,960 $58,170 $64,670
      New Jersey Hourly $16.36 $18.29 $22.47 $27.40 $33.65
      Yearly $34,030 $38,030 $46,740 $56,990 $69,990
      Rhode Island Hourly $16.61 $18.91 $22.35 $25.28 $30.75
      Yearly $34,540 $39,340 $46,490 $52,580 $63,970
      Delaware Hourly $16.12 $17.77 $22.26 $26.71 $32.71
      Yearly $33,530 $36,950 $46,300 $55,550 $68,030
      Oregon Hourly $17.00 $18.86 $22.25 $25.32 $29.89
      Yearly $35,350 $39,220 $46,280 $52,660 $62,180
      Vermont Hourly $17.03 $18.97 $22.21 $26.93 $31.63
      Yearly $35,420 $39,450 $46,190 $56,020 $65,790
      Wisconsin Hourly $15.14 $18.10 $22.10 $25.73 $30.36
      Yearly $31,500 $37,650 $45,980 $53,520 $63,150
      Maine Hourly $16.81 $18.00 $21.75 $24.20 $30.91
      Yearly $34,960 $37,440 $45,240 $50,340 $64,290
      Iowa Hourly $14.88 $17.41 $21.63 $24.61 $30.15
      Yearly $30,940 $36,220 $44,990 $51,200 $62,710
      Illinois Hourly $15.45 $17.77 $21.59 $26.53 $32.55
      Yearly $32,140 $36,950 $44,910 $55,190 $67,710
      Alaska Hourly $17.14 $18.19 $21.52 $24.66 $30.47
      Yearly $35,660 $37,820 $44,760 $51,280 $63,390
      Montana Hourly $14.73 $17.80 $21.07 $23.43 $28.30
      Yearly $30,640 $37,020 $43,820 $48,730 $58,860
      Ohio Hourly $14.67 $17.48 $20.92 $23.54 $29.23
      Yearly $30,520 $36,360 $43,510 $48,960 $60,790
      Arizona Hourly $16.13 $17.75 $20.88 $23.83 $29.67
      Yearly $33,550 $36,910 $43,440 $49,570 $61,720
      North Dakota Hourly $15.92 $17.79 $20.75 $24.52 $30.70
      Yearly $33,120 $37,010 $43,160 $51,000 $63,860
      Pennsylvania Hourly $14.39 $17.15 $20.71 $25.10 $31.58
      Yearly $29,940 $35,670 $43,080 $52,200 $65,690
      Michigan Hourly $14.97 $17.35 $20.46 $23.86 $30.52
      Yearly $31,140 $36,080 $42,560 $49,630 $63,490
      Missouri Hourly $14.58 $17.08 $20.12 $23.91 $29.87
      Yearly $30,320 $35,530 $41,850 $49,740 $62,130
      Indiana Hourly $14.69 $17.09 $20.00 $24.10 $30.26
      Yearly $30,540 $35,550 $41,600 $50,140 $62,930
      Nebraska Hourly $16.04 $17.26 $19.61 $23.09 $27.88
      Yearly $33,370 $35,890 $40,790 $48,020 $58,000
      Hawaii Hourly $14.90 $17.42 $19.53 $23.85 $30.17
      Yearly $31,000 $36,230 $40,630 $49,600 $62,760
      Maryland Hourly $15.29 $17.20 $19.38 $23.57 $30.02
      Yearly $31,800 $35,780 $40,310 $49,030 $62,440
      Utah Hourly $14.74 $17.33 $19.30 $23.03 $27.94
      Yearly $30,650 $36,040 $40,150 $47,910 $58,110
      Tennessee Hourly $14.21 $16.70 $19.29 $22.93 $28.73
      Yearly $29,550 $34,730 $40,130 $47,700 $59,750
      South Dakota Hourly $14.65 $16.85 $19.12 $23.14 $26.96
      Yearly $30,470 $35,060 $39,760 $48,130 $56,080
      North Carolina Hourly $13.87 $16.47 $19.01 $23.00 $28.41
      Yearly $28,860 $34,250 $39,530 $47,850 $59,090
      Idaho Hourly $13.42 $16.02 $18.95 $22.77 $28.42
      Yearly $27,900 $33,310 $39,420 $47,360 $59,120
      Wyoming Hourly $13.54 $17.00 $18.92 $22.87 $26.83
      Yearly $28,160 $35,360 $39,360 $47,570 $55,800
      Virginia Hourly $14.25 $16.85 $18.85 $23.26 $29.25
      Yearly $29,640 $35,040 $39,210 $48,370 $60,840
      Texas Hourly $13.73 $16.28 $18.80 $22.88 $28.08
      Yearly $28,550 $33,860 $39,100 $47,600 $58,410
      Georgia Hourly $13.70 $16.34 $18.77 $22.70 $28.47
      Yearly $28,490 $33,980 $39,030 $47,220 $59,210
      Nevada Hourly $13.71 $16.36 $18.73 $22.09 $27.72
      Yearly $28,530 $34,040 $38,950 $45,950 $57,660
      Florida Hourly $14.56 $16.84 $18.70 $22.50 $27.60
      Yearly $30,280 $35,020 $38,890 $46,800 $57,410
      Kansas Hourly $14.00 $16.11 $18.43 $22.72 $28.03
      Yearly $29,120 $33,500 $38,330 $47,260 $58,300
      New Mexico Hourly $14.27 $16.52 $18.30 $22.00 $27.18
      Yearly $29,680 $34,370 $38,060 $45,760 $56,520
      South Carolina Hourly $13.38 $15.83 $18.24 $22.38 $27.61
      Yearly $27,830 $32,920 $37,940 $46,550 $57,420
      Alabama Hourly $14.34 $16.04 $18.14 $22.02 $24.83
      Yearly $29,820 $33,370 $37,730 $45,800 $51,640
      West Virginia Hourly $12.76 $15.79 $18.08 $23.00 $27.78
      Yearly $26,540 $32,850 $37,610 $47,840 $57,780
      Kentucky Hourly $13.68 $15.51 $18.07 $22.42 $27.93
      Yearly $28,450 $32,260 $37,580 $46,640 $58,090
      Oklahoma Hourly $13.17 $15.52 $18.06 $22.57 $26.88
      Yearly $27,400 $32,270 $37,570 $46,950 $55,910
      Arkansas Hourly $14.11 $16.11 $18.02 $21.85 $26.09
      Yearly $29,340 $33,510 $37,490 $45,450 $54,270
      Louisiana Hourly $12.62 $14.81 $17.26 $20.85 $25.26
      Yearly $26,250 $30,800 $35,890 $43,360 $52,550
      Virgin Islands Hourly $13.27 $14.74 $17.19 $20.93 $27.69
      Yearly $27,600 $30,660 $35,750 $43,540 $57,600
      Mississippi Hourly $13.43 $14.86 $17.11 $19.08 $23.18
      Yearly $27,940 $30,910 $35,580 $39,680 $48,220
      Guam Hourly $10.50 $11.75 $14.10 $17.34 $19.22
      Yearly $21,840 $24,440 $29,320 $36,070 $39,980
      Puerto Rico Hourly $9.62 $10.38 $12.30 $14.13 $16.83
      Yearly $20,000 $21,580 $25,580 $29,390 $35,010
      American Samoa Hourly N/A N/A N/A N/A N/A
      Yearly N/A N/A N/A N/A N/A
      Colorado Hourly N/A N/A N/A N/A N/A
      Yearly N/A N/A N/A N/A N/A
      Northern Mariana Islands Hourly N/A N/A N/A N/A N/A
      Yearly N/A N/A N/A N/A N/A