Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in VIRGINIA

          Location Pay
          Period
          2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          Virginia Hourly $15.00 $17.28 $20.54 $24.01 $29.49
          Yearly $31,210 $35,940 $42,730 $49,940 $61,350
          Lynchburg, VA Metro Area Hourly $14.13 $15.45 $18.11 $22.02 $26.96
          Yearly $29,390 $32,130 $37,670 $45,810 $56,070
          Virginia Beach-Chesapeake-Norfolk, VA-NC Metro Area Hourly $14.57 $16.76 $18.34 $22.48 $27.48
          Yearly $30,300 $34,860 $38,150 $46,750 $57,160
          Kingsport-Bristol, TN-VA Metro Area Hourly $14.12 $16.03 $17.37 $20.65 $27.34
          Yearly $29,380 $33,350 $36,130 $42,950 $56,870
          Richmond, VA Metro Area Hourly $15.07 $17.15 $20.51 $23.34 $29.35
          Yearly $31,340 $35,670 $42,660 $48,550 $61,050
          Southwest Virginia Balance of State Hourly $13.71 $16.06 $17.97 $18.99 $23.98
          Yearly $28,510 $33,400 $37,380 $39,490 $49,870
          Winchester, VA-WV Metro Area Hourly $15.87 $18.31 $21.37 $23.32 $27.45
          Yearly $33,010 $38,080 $44,460 $48,510 $57,100
          Charlottesville, VA Metro Area Hourly $15.11 $17.11 $19.35 $23.99 $30.05
          Yearly $31,440 $35,590 $40,240 $49,890 $62,490
          Washington-Arlington-Alexandria, DC-VA-MD-WV Metro Area Hourly $17.13 $18.40 $22.22 $27.96 $35.17
          Yearly $35,640 $38,270 $46,220 $58,160 $73,150
          Southside Virginia Balance of State Hourly $14.30 $15.21 $17.85 $22.58 $26.46
          Yearly $29,750 $31,630 $37,140 $46,970 $55,030
          Blacksburg-Christiansburg-Radford, VA Metro Area Hourly $14.12 $16.16 $18.00 $21.58 $26.08
          Yearly $29,380 $33,610 $37,430 $44,890 $54,240
          Northwest Virginia Balance of State Hourly $14.25 $15.22 $18.00 $22.14 $25.94
          Yearly $29,640 $31,660 $37,440 $46,040 $53,960
          Northeast Virginia Balance of State Hourly $14.28 $15.12 $17.25 $21.32 $27.80
          Yearly $29,700 $31,460 $35,870 $44,340 $57,820
          Staunton-Stuarts Draft, VA Metro Area Hourly $14.01 $17.34 $19.82 $22.93 $29.32
          Yearly $29,140 $36,070 $41,230 $47,690 $60,990
          Roanoke, VA Metro Area Hourly $14.21 $17.54 $21.88 $24.01 $26.65
          Yearly $29,560 $36,490 $45,500 $49,940 $55,420
          Harrisonburg, VA Metro Area Hourly $14.73 $16.73 $18.80 $23.47 $30.32
          Yearly $30,640 $34,790 $39,100 $48,820 $63,060