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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in PENNSYLVANIA

      View National Data

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      Location Pay
      Period      		 2023
      10% 25% Median 75% 90%
      United States Hourly $14.21 $16.72 $19.08 $23.31 $29.45
      Yearly $29,560 $34,780 $39,680 $48,480 $61,250
      Pennsylvania Hourly $14.14 $16.88 $20.00 $24.58 $30.66
      Yearly $29,410 $35,110 $41,600 $51,130 $63,770
      New York-Newark-Jersey City, NY-NJ-PA Metro Area Hourly $16.27 $18.44 $22.82 $28.72 $36.12
      Yearly $33,850 $38,350 $47,470 $59,740 $75,130
      Philadelphia-Camden-Wilmington, PA-NJ-DE-MD Metro Area Hourly $14.52 $17.26 $21.20 $26.26 $33.11
      Yearly $30,200 $35,900 $44,100 $54,620 $68,870
      Lancaster, PA Metro Area Hourly $12.96 $16.47 $19.28 $23.51 $29.51
      Yearly $26,950 $34,270 $40,110 $48,900 $61,370
      Pittsburgh, PA Metro Area Hourly $14.48 $17.20 $19.24 $23.34 $29.89
      Yearly $30,120 $35,780 $40,030 $48,540 $62,180
      Allentown-Bethlehem-Easton, PA-NJ Metro Area Hourly $13.98 $16.46 $18.86 $23.03 $29.13
      Yearly $29,080 $34,240 $39,240 $47,910 $60,590
      Harrisburg-Carlisle, PA Metro Area Hourly $14.01 $16.14 $18.59 $22.64 $29.50
      Yearly $29,150 $33,570 $38,660 $47,100 $61,350
      Reading, PA Metro Area Hourly $14.12 $16.45 $18.56 $22.98 $29.20
      Yearly $29,360 $34,210 $38,610 $47,800 $60,730
      York-Hanover, PA Metro Area Hourly $12.89 $15.58 $18.35 $22.50 $28.71
      Yearly $26,810 $32,400 $38,160 $46,800 $59,710
      Northern Pennsylvania Balance of State Hourly $13.27 $15.89 $18.33 $22.22 $28.41
      Yearly $27,610 $33,060 $38,130 $46,220 $59,080
      Gettysburg, PA Metro Area Hourly $12.71 $15.07 $18.31 $22.80 $28.64
      Yearly $26,440 $31,340 $38,080 $47,430 $59,580
      Bloomsburg-Berwick, PA Metro Area Hourly $13.76 $16.11 $18.28 $22.60 $27.77
      Yearly $28,610 $33,520 $38,020 $47,020 $57,770
      Southern Pennsylvania Balance of State Hourly $12.93 $15.10 $17.84 $22.12 $27.06
      Yearly $26,880 $31,400 $37,100 $46,020 $56,280
      Western Pennsylvania Balance of State Hourly $13.71 $15.22 $17.82 $22.12 $27.50
      Yearly $28,510 $31,660 $37,060 $46,020 $57,200
      Scranton--Wilkes-Barre--Hazleton, PA Metro Area Hourly $13.48 $15.42 $17.78 $22.26 $27.36
      Yearly $28,030 $32,070 $36,980 $46,310 $56,900
      East Stroudsburg, PA Metro Area Hourly $13.11 $15.16 $17.74 $20.71 $24.52
      Yearly $27,280 $31,520 $36,900 $43,070 $51,010
      Youngstown-Warren-Boardman, OH-PA Metro Area Hourly $12.79 $14.90 $17.60 $22.42 $26.74
      Yearly $26,600 $31,000 $36,610 $46,640 $55,620
      State College, PA Metro Area Hourly $11.28 $14.47 $17.49 $22.23 $28.06
      Yearly $23,460 $30,100 $36,380 $46,230 $58,360
      Erie, PA Metro Area Hourly $13.68 $14.85 $17.41 $22.45 $27.59
      Yearly $28,440 $30,880 $36,220 $46,690 $57,390
      Lebanon, PA Metro Area Hourly $12.31 $14.67 $17.37 $21.37 $25.31
      Yearly $25,590 $30,500 $36,120 $44,440 $52,640
      Williamsport, PA Metro Area Hourly $13.98 $14.93 $17.36 $20.80 $26.44
      Yearly $29,080 $31,050 $36,120 $43,260 $55,000
      Altoona, PA Metro Area Hourly $12.85 $15.31 $17.31 $20.82 $25.99
      Yearly $26,730 $31,840 $36,010 $43,300 $54,070
      Chambersburg-Waynesboro, PA Metro Area Hourly $12.56 $14.83 $17.23 $21.99 $25.60
      Yearly $26,120 $30,840 $35,840 $45,740 $53,250
      Johnstown, PA Metro Area Hourly $11.09 $13.68 $16.13 $20.83 $25.56
      Yearly $23,060 $28,460 $33,540 $43,330 $53,160