Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in PENNSYLVANIA

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          Pennsylvania Hourly $15.11 $17.67 $21.46 $24.88 $30.46
          Yearly $31,430 $36,760 $44,630 $51,750 $63,370
          Erie, PA Metro Area Hourly $14.96 $17.08 $20.06 $23.54 $27.83
          Yearly $31,110 $35,520 $41,720 $48,950 $57,880
          Northwestern Pennsylvania Balance of State Hourly $14.62 $16.87 $18.93 $22.42 $27.65
          Yearly $30,410 $35,100 $39,370 $46,630 $57,500
          Lancaster, PA Metro Area Hourly $13.98 $17.60 $21.29 $24.29 $29.93
          Yearly $29,090 $36,620 $44,290 $50,520 $62,260
          Johnstown, PA Metro Area Hourly $13.80 $14.77 $17.95 $20.80 $24.75
          Yearly $28,700 $30,720 $37,340 $43,260 $51,480
          Allentown-Bethlehem-Easton, PA-NJ Metro Area Hourly $14.63 $17.86 $21.23 $24.30 $30.06
          Yearly $30,420 $37,140 $44,160 $50,550 $62,520
          Reading, PA Metro Area Hourly $15.59 $17.13 $21.40 $24.39 $28.96
          Yearly $32,420 $35,630 $44,500 $50,730 $60,240
          Philadelphia-Camden-Wilmington, PA-NJ-DE-MD Metro Area Hourly $16.37 $18.31 $22.63 $27.48 $32.53
          Yearly $34,040 $38,080 $47,070 $57,160 $67,650
          Chambersburg, PA Metro Area Hourly $13.29 $16.83 $19.07 $23.03 $29.11
          Yearly $27,650 $35,010 $39,670 $47,900 $60,540
          Altoona, PA Metro Area Hourly $13.49 $15.40 $18.05 $21.43 $25.04
          Yearly $28,070 $32,040 $37,540 $44,570 $52,080
          Scranton--Wilkes-Barre, PA Metro Area Hourly $14.66 $16.84 $20.20 $23.12 $29.01
          Yearly $30,490 $35,030 $42,010 $48,090 $60,350
          Williamsport, PA Metro Area Hourly $14.29 $16.24 $17.42 $21.40 $26.00
          Yearly $29,730 $33,770 $36,230 $44,500 $54,080
          Southwestern Pennsylvania Balance of State Hourly $14.12 $17.29 $19.38 $22.64 $28.05
          Yearly $29,370 $35,970 $40,320 $47,090 $58,340
          Northeastern Pennsylvania Balance of State Hourly $14.25 $16.59 $18.45 $22.10 $27.07
          Yearly $29,640 $34,510 $38,370 $45,970 $56,310
          Central Pennsylvania Balance of State Hourly $13.65 $17.06 $20.21 $22.84 $28.55
          Yearly $28,390 $35,480 $42,030 $47,500 $59,380
          Harrisburg-Carlisle, PA Metro Area Hourly $14.05 $17.07 $20.48 $23.48 $29.67
          Yearly $29,230 $35,510 $42,600 $48,840 $61,710
          Lebanon, PA Metro Area Hourly $14.37 $16.39 $19.83 $22.90 $28.52
          Yearly $29,890 $34,100 $41,240 $47,630 $59,310
          Pittsburgh, PA Metro Area Hourly $14.96 $17.42 $20.57 $23.61 $28.99
          Yearly $31,110 $36,240 $42,790 $49,120 $60,300
          Gettysburg, PA Metro Area Hourly $13.44 $16.96 $20.73 $23.67 $30.83
          Yearly $27,950 $35,270 $43,110 $49,240 $64,130
          State College, PA Metro Area Hourly $13.82 $17.03 $20.48 $22.78 $29.11
          Yearly $28,740 $35,420 $42,590 $47,390 $60,560
          York-Hanover, PA Metro Area Hourly $14.25 $17.48 $20.40 $23.72 $29.48
          Yearly $29,650 $36,360 $42,420 $49,340 $61,310