Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in OHIO

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          Ohio Hourly $15.07 $18.00 $21.93 $25.25 $30.39
          Yearly $31,340 $37,440 $45,610 $52,510 $63,210
          Springfield, OH Metro Area Hourly $14.46 $17.33 $18.75 $23.85 $29.62
          Yearly $30,070 $36,040 $39,000 $49,620 $61,600
          Weirton-Steubenville, WV-OH Metro Area Hourly $12.96 $14.75 $18.35 $22.23 $28.01
          Yearly $26,960 $30,670 $38,160 $46,230 $58,260
          Dayton-Kettering-Beavercreek, OH Metro Area Hourly $15.45 $18.14 $21.62 $24.11 $29.13
          Yearly $32,140 $37,730 $44,970 $50,140 $60,590
          Southern Ohio Balance of State Hourly $14.26 $17.30 $18.78 $23.41 $28.81
          Yearly $29,670 $35,990 $39,050 $48,690 $59,920
          Wheeling, WV-OH Metro Area Hourly $14.00 $16.46 $18.48 $24.75 $25.32
          Yearly $29,120 $34,230 $38,440 $51,490 $52,670
          West Northwestern Ohio Balance of State Hourly $15.00 $17.88 $21.68 $25.61 $30.80
          Yearly $31,200 $37,190 $45,090 $53,280 $64,060
          Canton-Massillon, OH Metro Area Hourly $14.16 $17.40 $21.36 $23.07 $29.70
          Yearly $29,460 $36,200 $44,430 $47,980 $61,780
          Sandusky, OH Metro Area Hourly $14.23 $17.30 $18.87 $22.33 $28.54
          Yearly $29,590 $35,980 $39,260 $46,450 $59,370
          Eastern Ohio Balance of State Hourly $14.79 $17.51 $19.72 $23.69 $28.56
          Yearly $30,770 $36,420 $41,010 $49,260 $59,410
          Columbus, OH Metro Area Hourly $15.96 $18.37 $22.28 $25.00 $29.97
          Yearly $33,190 $38,200 $46,350 $52,000 $62,340
          Cleveland, OH Metro Area Hourly $15.07 $17.91 $22.14 $27.93 $31.62
          Yearly $31,340 $37,240 $46,040 $58,100 $65,760
          North Northeastern Ohio Balance of State (noncontiguous) Hourly $14.51 $17.28 $21.13 $25.23 $30.32
          Yearly $30,180 $35,940 $43,940 $52,480 $63,060
          Youngstown-Warren, OH Metro Area Hourly $12.85 $15.24 $18.25 $23.76 $27.35
          Yearly $26,740 $31,690 $37,970 $49,420 $56,890
          Cincinnati, OH-KY-IN Metro Area Hourly $15.19 $17.98 $22.34 $26.05 $30.96
          Yearly $31,600 $37,400 $46,470 $54,180 $64,410
          Huntington-Ashland, WV-KY-OH Metro Area Hourly $13.86 $15.89 $18.30 $23.93 $26.24
          Yearly $28,830 $33,060 $38,060 $49,770 $54,580
          Lima, OH Metro Area Hourly $13.64 $16.91 $20.35 $23.48 $29.02
          Yearly $28,380 $35,170 $42,340 $48,840 $60,370
          Toledo, OH Metro Area Hourly $14.35 $17.18 $20.66 $23.98 $29.51
          Yearly $29,860 $35,730 $42,970 $49,870 $61,370
          Mansfield, OH Metro Area Hourly $13.72 $14.95 $17.87 $22.39 $28.57
          Yearly $28,540 $31,090 $37,180 $46,570 $59,420
          Akron, OH Metro Area Hourly $14.96 $18.13 $21.84 $26.60 $32.70
          Yearly $31,110 $37,710 $45,420 $55,340 $68,020