Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in NORTH CAROLINA

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          North Carolina Hourly $14.52 $16.81 $19.35 $23.36 $28.76
          Yearly $30,200 $34,960 $40,240 $48,590 $59,820
          Charlotte-Concord-Gastonia, NC-SC Metro Area Hourly $15.14 $17.79 $21.63 $24.35 $30.12
          Yearly $31,500 $37,000 $44,980 $50,660 $62,640
          Eastern North Carolina Balance of State Hourly $13.55 $14.87 $17.66 $21.70 $26.79
          Yearly $28,180 $30,940 $36,730 $45,140 $55,730
          Goldsboro, NC Metro Area Hourly $13.50 $13.50 $16.59 $21.05 $21.99
          Yearly $28,090 $28,090 $34,500 $43,790 $45,740
          Greensboro-High Point, NC Metro Area Hourly $15.00 $16.85 $19.83 $24.46 $27.76
          Yearly $31,190 $35,040 $41,240 $50,870 $57,740
          Durham-Chapel Hill, NC Metro Area Hourly $15.31 $17.87 $22.50 $25.43 $29.98
          Yearly $31,840 $37,180 $46,800 $52,890 $62,360
          Hickory-Lenoir-Morganton, NC Metro Area Hourly $13.83 $16.49 $18.17 $22.61 $26.54
          Yearly $28,770 $34,310 $37,790 $47,030 $55,210
          Jacksonville, NC Metro Area Hourly $13.43 $14.48 $16.34 $17.64 $22.28
          Yearly $27,930 $30,120 $33,980 $36,690 $46,330
          Virginia Beach-Chesapeake-Norfolk, VA-NC Metro Area Hourly $14.57 $16.76 $18.34 $22.48 $27.48
          Yearly $30,300 $34,860 $38,150 $46,750 $57,160
          Central North Carolina Balance of State Hourly $13.38 $14.79 $17.42 $21.47 $27.03
          Yearly $27,820 $30,750 $36,230 $44,650 $56,210
          Fayetteville, NC Metro Area Hourly $13.41 $14.55 $16.89 $20.76 $24.21
          Yearly $27,900 $30,250 $35,130 $43,180 $50,370
          Winston-Salem, NC Metro Area Hourly $14.00 $16.68 $18.47 $22.59 $28.27
          Yearly $29,120 $34,690 $38,410 $46,990 $58,800
          Raleigh-Cary, NC Metro Area Hourly $15.16 $17.36 $20.15 $24.21 $30.53
          Yearly $31,530 $36,110 $41,900 $50,360 $63,490
          Rocky Mount, NC Metro Area Hourly $13.66 $16.45 $16.67 $21.86 $27.97
          Yearly $28,410 $34,220 $34,680 $45,460 $58,170
          Burlington, NC Metro Area Hourly $14.00 $16.80 $19.73 $23.08 $27.48
          Yearly $29,120 $34,950 $41,040 $48,000 $57,150
          Western North Carolina Balance of State Hourly $12.20 $14.46 $17.77 $22.11 $28.68
          Yearly $25,370 $30,080 $36,970 $45,990 $59,650
          Asheville, NC Metro Area Hourly $14.34 $17.25 $18.74 $22.00 $26.40
          Yearly $29,820 $35,880 $38,980 $45,760 $54,900
          Greenville, NC Metro Area Hourly $13.76 $15.21 $17.46 $20.82 $26.86
          Yearly $28,630 $31,630 $36,310 $43,310 $55,880
          Pinehurst-Southern Pines, NC Metro Area Hourly $14.04 $16.05 $16.63 $20.83 $23.94
          Yearly $29,210 $33,390 $34,590 $43,320 $49,780
          Wilmington, NC Metro Area Hourly $14.13 $16.68 $18.32 $22.25 $27.15
          Yearly $29,400 $34,680 $38,100 $46,290 $56,470