Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in NEW YORK

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          New York Hourly $17.44 $19.41 $23.08 $28.98 $36.67
          Yearly $36,270 $40,360 $48,000 $60,280 $76,280
          Kiryas Joel-Poughkeepsie-Newburgh, NY Metro Area Hourly $16.99 $18.68 $21.90 $25.29 $31.24
          Yearly $35,340 $38,860 $45,550 $52,600 $64,990
          Buffalo-Cheektowaga, NY Metro Area Hourly $17.00 $18.23 $21.88 $26.49 $30.19
          Yearly $35,360 $37,910 $45,520 $55,110 $62,800
          Capital/Northern New York Balance of State Hourly $16.69 $18.02 $20.57 $23.77 $29.42
          Yearly $34,720 $37,480 $42,780 $49,440 $61,190
          Ithaca, NY Metro Area Hourly $16.59 $18.49 $21.82 $26.04 $30.34
          Yearly $34,510 $38,450 $45,390 $54,170 $63,110
          Kingston, NY Metro Area Hourly $16.06 $17.36 $21.00 $24.61 $31.92
          Yearly $33,410 $36,110 $43,680 $51,200 $66,390
          Albany-Schenectady-Troy, NY Metro Area Hourly $17.27 $18.45 $21.80 $26.56 $30.56
          Yearly $35,930 $38,380 $45,350 $55,240 $63,570
          Central East New York Balance of State Hourly $16.60 $18.16 $22.31 $28.07 $31.15
          Yearly $34,520 $37,780 $46,410 $58,390 $64,780
          Elmira, NY Metro Area Hourly $15.50 $17.12 $18.86 $22.45 $27.77
          Yearly $32,240 $35,600 $39,230 $46,700 $57,750
          Watertown-Fort Drum, NY Metro Area Hourly $15.58 $17.44 $19.15 $22.40 $27.57
          Yearly $32,400 $36,270 $39,830 $46,590 $57,340
          Glens Falls, NY Metro Area Hourly $16.89 $18.00 $22.04 $25.44 $29.23
          Yearly $35,140 $37,440 $45,830 $52,920 $60,800
          Syracuse, NY Metro Area Hourly $16.65 $18.35 $21.81 $26.13 $31.58
          Yearly $34,630 $38,170 $45,360 $54,340 $65,680
          New York-Newark-Jersey City, NY-NJ Metro Area Hourly $17.75 $20.70 $23.84 $29.78 $37.16
          Yearly $36,930 $43,060 $49,590 $61,940 $77,290
          Binghamton, NY Metro Area Hourly $16.30 $18.32 $21.77 $27.28 $30.15
          Yearly $33,900 $38,100 $45,280 $56,730 $62,710
          Southwest New York Balance of State Hourly $16.59 $17.96 $20.77 $23.81 $29.18
          Yearly $34,510 $37,350 $43,210 $49,510 $60,680
          Rochester, NY Metro Area Hourly $16.85 $18.16 $21.51 $23.96 $29.29
          Yearly $35,040 $37,770 $44,740 $49,830 $60,930
          Utica-Rome, NY Metro Area Hourly $15.98 $17.90 $21.76 $26.46 $31.44
          Yearly $33,240 $37,220 $45,250 $55,040 $65,400