Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in MICHIGAN

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          Michigan Hourly $14.75 $17.38 $21.13 $24.07 $30.69
          Yearly $30,670 $36,150 $43,950 $50,060 $63,830
          Lansing-East Lansing, MI Metro Area Hourly $14.79 $17.39 $21.27 $23.37 $29.57
          Yearly $30,770 $36,180 $44,250 $48,610 $61,510
          Ann Arbor, MI Metro Area Hourly $16.49 $17.02 $18.98 $23.28 $29.73
          Yearly $34,300 $35,400 $39,480 $48,430 $61,840
          Flint, MI Metro Area Hourly $13.72 $16.73 $18.66 $22.88 $29.36
          Yearly $28,540 $34,790 $38,800 $47,590 $61,060
          Midland, MI Metro Area Hourly $14.27 $18.65 $23.20 $37.88 $47.59
          Yearly $29,680 $38,790 $48,250 $78,800 $98,990
          Muskegon-Norton Shores, MI Metro Area Hourly $13.21 $16.14 $19.60 $22.40 $26.91
          Yearly $27,480 $33,580 $40,760 $46,590 $55,980
          Mid Michigan Balance of State Hourly $14.06 $16.72 $19.35 $22.90 $28.34
          Yearly $29,250 $34,770 $40,250 $47,630 $58,940
          Detroit-Warren-Dearborn, MI Metro Area Hourly $14.92 $17.64 $21.51 $24.57 $30.64
          Yearly $31,040 $36,680 $44,730 $51,100 $63,730
          Bay City, MI Metro Area Hourly $13.35 $16.46 $18.69 $22.28 $27.44
          Yearly $27,780 $34,240 $38,880 $46,330 $57,080
          Traverse City, MI Metro Area Hourly $16.42 $17.06 $20.21 $23.14 $28.68
          Yearly $34,150 $35,470 $42,030 $48,130 $59,650
          Monroe, MI Metro Area Hourly $14.56 $17.30 $20.02 $23.42 $29.42
          Yearly $30,280 $35,990 $41,650 $48,710 $61,200
          Northern Michigan Balance of State Hourly $14.48 $16.79 $19.26 $22.90 $28.15
          Yearly $30,110 $34,930 $40,060 $47,630 $58,540
          Jackson, MI Metro Area Hourly $14.49 $17.40 $20.30 $23.60 $29.22
          Yearly $30,140 $36,200 $42,230 $49,090 $60,780
          Kalamazoo-Portage, MI Metro Area Hourly $14.38 $17.33 $21.22 $23.79 $30.09
          Yearly $29,900 $36,050 $44,130 $49,490 $62,580
          Niles, MI Metro Area Hourly $15.31 $17.63 $20.97 $23.19 $29.51
          Yearly $31,840 $36,660 $43,620 $48,240 $61,380
          Southern Michigan Balance of State Hourly $14.38 $17.03 $21.12 $25.80 $30.09
          Yearly $29,900 $35,410 $43,920 $53,670 $62,580
          Battle Creek, MI Metro Area Hourly $14.53 $16.76 $19.65 $23.10 $28.60
          Yearly $30,220 $34,860 $40,870 $48,040 $59,490
          Upper Peninsula of Michigan Balance of State Hourly $13.92 $15.99 $18.56 $23.37 $27.88
          Yearly $28,950 $33,250 $38,600 $48,600 $57,990
          South Bend-Mishawaka, IN-MI Metro Area Hourly $14.69 $16.80 $19.43 $23.54 $29.16
          Yearly $30,560 $34,940 $40,420 $48,970 $60,660
          Saginaw, MI Metro Area Hourly $14.58 $14.58 $17.38 $21.54 $28.03
          Yearly $30,330 $30,330 $36,150 $44,790 $58,300
          Grand Rapids-Wyoming-Kentwood, MI Metro Area Hourly $14.52 $17.84 $21.63 $24.16 $30.45
          Yearly $30,210 $37,110 $44,990 $50,250 $63,340