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aboutthisdata:

Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in MASSACHUSETTS

      Location Pay
      Period
      2023
      10% 25% Median 75% 90%
      United States Hourly $14.21 $16.72 $19.08 $23.31 $29.45
      AreaName Yearly $29,560 $34,780 $39,680 $48,480 $61,250
      Massachusetts Hourly $16.84 $18.67 $22.76 $27.88 $33.91
      AreaName Yearly $35,030 $38,830 $47,340 $57,990 $70,520
      Boston-Cambridge-Nashua, MA-NH Metro Area Hourly $16.97 $19.07 $23.19 $28.19 $34.49
      AreaName Yearly $35,290 $39,670 $48,240 $58,630 $71,740
      Massachusetts Balance of State Hourly $16.18 $18.04 $22.23 $27.67 $30.53
      AreaName Yearly $33,660 $37,520 $46,240 $57,560 $63,500
      Worcester, MA-CT Metro Area Hourly $16.63 $18.32 $21.67 $26.19 $30.28
      AreaName Yearly $34,580 $38,100 $45,080 $54,480 $62,980
      Springfield, MA-CT Metro Area Hourly $15.75 $17.49 $21.58 $24.81 $29.36
      AreaName Yearly $32,770 $36,380 $44,880 $51,600 $61,070
      Barnstable Town, MA Metro Area Hourly $16.73 $18.00 $21.28 $25.80 $30.14
      AreaName Yearly $34,800 $37,440 $44,260 $53,670 $62,680
      Leominster-Gardner, MA Metro Area Hourly $16.01 $17.75 $21.02 $23.92 $28.76
      AreaName Yearly $33,290 $36,930 $43,730 $49,740 $59,820
      Pittsfield, MA Metro Area Hourly $15.08 $16.89 $20.57 $24.03 $29.06
      AreaName Yearly $31,370 $35,130 $42,780 $49,980 $60,440
      Providence-Warwick, RI-MA Metro Area Hourly $15.07 $17.49 $20.57 $24.14 $29.32
      AreaName Yearly $31,350 $36,390 $42,780 $50,220 $60,990
      New Bedford, MA Metro Area Hourly $15.40 $17.47 $20.45 $23.81 $28.08
      AreaName Yearly $32,030 $36,340 $42,540 $49,530 $58,410