Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Switchboard Operators, Including Answering Service in MASSACHUSETTS

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $14.42 $16.74 $18.57 $22.37 $28.59
          Yearly $29,990 $34,820 $38,630 $46,530 $59,470
          Massachusetts Hourly $17.64 $18.53 $21.05 $23.20 $27.87
          Yearly $36,680 $38,550 $43,790 $48,260 $57,980
          Springfield, MA Metro Area Hourly $17.40 $17.51 $18.31 $20.82 $26.23
          Yearly $36,190 $36,410 $38,080 $43,310 $54,570
          Barnstable Town, MA Metro Area Hourly $18.84 $20.11 $27.42 $32.48 $32.48
          Yearly $39,190 $41,840 $57,030 $67,550 $67,550
          Worcester, MA Metro Area Hourly $17.23 $18.13 $21.18 $24.07 $26.58
          Yearly $35,840 $37,710 $44,050 $50,070 $55,290
          Boston-Cambridge-Newton, MA-NH Metro Area Hourly $18.15 $19.20 $22.00 $23.17 $27.94
          Yearly $37,750 $39,940 $45,760 $48,180 $58,120
          Providence-Warwick, RI-MA Metro Area Hourly $17.18 $17.31 $18.45 $22.58 $24.43
          Yearly $35,730 $36,010 $38,370 $46,970 $50,800
          Pittsfield, MA Metro Area Hourly N/A N/A N/A N/A N/A
          Yearly N/A N/A N/A N/A N/A
          Massachusetts Balance of State Hourly N/A N/A N/A N/A N/A
          Yearly N/A N/A N/A N/A N/A
          Amherst Town-Northampton, MA Metro Area Hourly N/A N/A N/A N/A N/A
          Yearly N/A N/A N/A N/A N/A