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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Switchboard Operators, Including Answering Service in MASSACHUSETTS

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      Location Pay
      Period      		 2024
      10% 25% Median 75% 90%
      United States Hourly $14.34 $16.47 $18.45 $22.27 $29.30
      Yearly $29,820 $34,250 $38,370 $46,330 $60,940
      Massachusetts Hourly $17.29 $18.29 $19.58 $22.67 $27.20
      Yearly $35,970 $38,040 $40,730 $47,160 $56,580
      Barnstable Town, MA Metro Area Hourly $18.09 $18.31 $28.76 $31.54 $31.54
      Yearly $37,620 $38,070 $59,810 $65,590 $65,590
      Boston-Cambridge-Newton, MA-NH Metro Area Hourly $18.00 $18.85 $21.89 $22.91 $27.81
      Yearly $37,430 $39,200 $45,530 $47,650 $57,840
      Worcester, MA Metro Area Hourly $16.71 $17.76 $18.70 $21.48 $23.37
      Yearly $34,760 $36,940 $38,900 $44,690 $48,620
      Providence-Warwick, RI-MA Metro Area Hourly $16.81 $17.24 $18.27 $21.66 $23.97
      Yearly $34,970 $35,860 $37,990 $45,060 $49,860
      Springfield, MA Metro Area Hourly $16.87 $17.11 $17.29 $19.60 $20.42
      Yearly $35,090 $35,590 $35,970 $40,770 $42,480
      Amherst Town-Northampton, MA Metro Area Hourly N/A N/A N/A N/A N/A
      Yearly N/A N/A N/A N/A N/A
      Massachusetts Balance of State Hourly N/A N/A N/A N/A N/A
      Yearly N/A N/A N/A N/A N/A
      Pittsfield, MA Metro Area Hourly N/A N/A N/A N/A N/A
      Yearly N/A N/A N/A N/A N/A