Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in IOWA

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          Iowa Hourly $15.60 $18.21 $22.16 $26.38 $31.03
          Yearly $32,450 $37,880 $46,090 $54,880 $64,540
          Dubuque, IA Metro Area Hourly $17.81 $19.43 $22.44 $27.25 $29.66
          Yearly $37,050 $40,410 $46,670 $56,670 $61,690
          Sioux City, IA-NE-SD Metro Area Hourly $14.40 $17.27 $19.72 $23.48 $28.06
          Yearly $29,960 $35,920 $41,010 $48,840 $58,360
          Omaha, NE-IA Metro Area Hourly $16.36 $17.82 $21.28 $24.22 $28.93
          Yearly $34,040 $37,060 $44,260 $50,380 $60,170
          Waterloo-Cedar Falls, IA Metro Area Hourly $13.82 $17.75 $19.01 $23.98 $29.44
          Yearly $28,740 $36,910 $39,530 $49,880 $61,230
          Southeast Iowa Balance of State Hourly $14.35 $17.04 $19.62 $23.36 $29.30
          Yearly $29,850 $35,450 $40,810 $48,580 $60,940
          Davenport-Moline-Rock Island, IA-IL Metro Area Hourly $15.00 $16.67 $19.21 $23.55 $29.21
          Yearly $31,200 $34,670 $39,950 $48,970 $60,770
          Iowa City, IA Metro Area Hourly $13.92 $16.61 $20.35 $26.44 $31.60
          Yearly $28,960 $34,550 $42,340 $55,000 $65,720
          Northeast Iowa Balance of State Hourly $15.11 $17.42 $20.61 $24.08 $29.20
          Yearly $31,420 $36,230 $42,860 $50,080 $60,730
          Cedar Rapids, IA Metro Area Hourly $15.56 $18.21 $21.88 $24.21 $29.51
          Yearly $32,360 $37,870 $45,510 $50,360 $61,380
          Northwest Iowa Balance of State Hourly $14.47 $17.67 $20.53 $24.07 $29.60
          Yearly $30,100 $36,760 $42,700 $50,060 $61,570
          Southwest Iowa Balance of State Hourly $15.27 $16.63 $20.00 $25.00 $31.06
          Yearly $31,750 $34,590 $41,600 $52,000 $64,590
          Ames, IA Metro Area Hourly $14.82 $17.08 $20.59 $25.04 $30.31
          Yearly $30,820 $35,520 $42,820 $52,090 $63,040
          Des Moines-West Des Moines, IA Metro Area Hourly $17.27 $19.71 $23.50 $28.82 $31.85
          Yearly $35,920 $40,990 $48,880 $59,940 $66,240