Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in ILLINOIS

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          Location Pay
          Period          		 2025
          10% 25% Median 75% 90%
          United States Hourly $15.27 $17.72 $21.53 $24.89 $30.57
          Yearly $31,750 $36,870 $44,770 $51,780 $63,590
          Illinois Hourly $16.15 $18.11 $22.18 $27.91 $34.33
          Yearly $33,590 $37,680 $46,130 $58,050 $71,400
          Davenport-Moline-Rock Island, IA-IL Metro Area Hourly $15.00 $16.67 $19.21 $23.55 $29.21
          Yearly $31,200 $34,670 $39,950 $48,970 $60,770
          Chicago-Naperville-Elgin, IL-IN Metro Area Hourly $16.58 $18.40 $22.65 $28.34 $34.39
          Yearly $34,480 $38,260 $47,100 $58,950 $71,530
          Bloomington, IL Metro Area Hourly $15.00 $16.44 $18.81 $23.01 $27.72
          Yearly $31,200 $34,200 $39,120 $47,850 $57,660
          Peoria, IL Metro Area Hourly $15.07 $17.00 $19.16 $23.43 $30.90
          Yearly $31,350 $35,360 $39,840 $48,730 $64,260
          South Illinois Balance of State Hourly $15.19 $17.04 $18.88 $22.61 $28.58
          Yearly $31,590 $35,450 $39,260 $47,040 $59,440
          Northwest Illinois Balance of State Hourly $15.00 $16.81 $20.88 $23.84 $28.99
          Yearly $31,200 $34,970 $43,420 $49,580 $60,310
          Rockford, IL Metro Area Hourly $15.01 $17.06 $20.80 $25.33 $30.87
          Yearly $31,210 $35,480 $43,260 $52,680 $64,210
          Paducah, KY-IL Metro Area Hourly $13.08 $15.98 $17.53 $21.92 $26.07
          Yearly $27,210 $33,230 $36,460 $45,590 $54,220
          West Central Illinois Balance of State Hourly $15.00 $17.22 $20.08 $23.17 $28.35
          Yearly $31,200 $35,810 $41,760 $48,200 $58,960
          Champaign-Urbana, IL Metro Area Hourly $15.24 $17.29 $19.85 $24.08 $32.81
          Yearly $31,700 $35,970 $41,280 $50,090 $68,250
          St. Louis, MO-IL Metro Area Hourly $16.42 $18.13 $22.02 $27.23 $31.55
          Yearly $34,160 $37,710 $45,800 $56,640 $65,620
          Decatur, IL Metro Area Hourly $15.00 $17.24 $19.32 $23.88 $30.12
          Yearly $31,200 $35,850 $40,190 $49,680 $62,640
          Springfield, IL Metro Area Hourly $15.01 $17.31 $19.34 $22.94 $28.82
          Yearly $31,210 $35,990 $40,230 $47,710 $59,950
          East Central Illinois Balance of State Hourly $15.00 $16.69 $20.14 $23.51 $29.00
          Yearly $31,200 $34,710 $41,900 $48,900 $60,320
          Kankakee, IL Metro Area Hourly $15.00 $16.67 $19.46 $24.29 $30.44
          Yearly $31,200 $34,680 $40,490 $50,520 $63,310
          Cape Girardeau, MO-IL Metro Area Hourly $14.20 $16.48 $18.36 $22.66 $29.64
          Yearly $29,540 $34,270 $38,190 $47,130 $61,660