Employment data are from the U.S. Department of Labor's Bureau of Labor Statistics, Occupational Employment and Wage Statistics and Employment Projections programs. State-level projections data are from Projections Central and State Labor Market Information offices.

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          Employment Concentration of Switchboard Operators, Including Answering Service in UNITED STATES

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          Rank Region 2025 Employment Concentration level Location Quotient
          1 Hawaii Above average opportunities 2.95
          2 Puerto Rico Above average opportunities 2.71
          3 Nevada Above average opportunities 1.91
          4 California Above average opportunities 1.66
          5 Delaware Above average opportunities 1.65
          6 District of Columbia Above average opportunities 1.47
          7 Alabama Above average opportunities 1.46
          8 Florida Above average opportunities 1.41
          9 Oklahoma Average opportunities 1.27
          10 Rhode Island Average opportunities 1.21
          11 Texas Average opportunities 1.17
          12 New Mexico Average opportunities 1.17
          13 Maryland Average opportunities 1.06
          14 Massachusetts Average opportunities 1.03
          15 Pennsylvania Average opportunities 1.01
          16 Vermont Average opportunities 0.99
          17 Missouri Average opportunities 0.98
          18 Montana Average opportunities 0.96
          19 Tennessee Average opportunities 0.95
          20 South Carolina Average opportunities 0.94
          21 Arkansas Average opportunities 0.92
          22 Illinois Average opportunities 0.92
          23 Wisconsin Average opportunities 0.85
          24 Kentucky Average opportunities 0.83
          25 New York Average opportunities 0.82
          26 Ohio Average opportunities 0.81
          27 Mississippi Average opportunities 0.8
          28 Nebraska Average opportunities 0.78
          29 West Virginia Average opportunities 0.73
          30 Georgia Average opportunities 0.72
          31 Maine Average opportunities 0.72
          32 New Jersey Below average opportunities 0.7
          33 New Hampshire Below average opportunities 0.68
          34 Virginia Below average opportunities 0.67
          35 North Carolina Below average opportunities 0.63
          36 Iowa Below average opportunities 0.62
          37 Kansas Below average opportunities 0.56
          38 Washington Below average opportunities 0.55
          39 Arizona Below average opportunities 0.54
          40 Indiana Below average opportunities 0.53
          41 Colorado Below average opportunities 0.5
          42 Connecticut Below average opportunities 0.49
          43 Michigan Below average opportunities 0.38
          44 Idaho Below average opportunities 0.35
          45 Minnesota Below average opportunities 0.31
          46 Utah Below average opportunities 0.14
          47 Oregon No data available No data available
          48 Virgin Islands No data available No data available
          49 Northern Mariana Islands No data available No data available
          50 Guam No data available No data available
          51 American Samoa No data available No data available
          52 Wyoming No data available No data available
          53 North Dakota No data available No data available
          54 Louisiana No data available No data available
          55 South Dakota No data available No data available
          56 Alaska No data available No data available