Employment data are from the U.S. Department of Labor's Bureau of Labor Statistics, Occupational Employment and Wage Statistics and Employment Projections programs. State-level projections data are from Projections Central and State Labor Market Information offices.

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          Current Employment for Customer Service Representatives in PENNSYLVANIA

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          Rank Region 2025 Employment
          1 Philadelphia-Camden-Wilmington, PA-NJ-DE-MD Metro Area 41,740
          2 Pittsburgh, PA Metro Area 17,280
          3 Allentown-Bethlehem-Easton, PA-NJ Metro Area 5,140
          4 Harrisburg-Carlisle, PA Metro Area 5,040
          5 Scranton--Wilkes-Barre, PA Metro Area 3,610
          6 Lancaster, PA Metro Area 3,440
          7 Reading, PA Metro Area 2,630
          8 York-Hanover, PA Metro Area 2,330
          9 Central Pennsylvania Balance of State 2,160
          10 Erie, PA Metro Area 1,610
          11 Northwestern Pennsylvania Balance of State 1,570
          12 Northeastern Pennsylvania Balance of State 1,500
          13 Southwestern Pennsylvania Balance of State 1,380
          14 State College, PA Metro Area 940
          15 Altoona, PA Metro Area 800
          16 Williamsport, PA Metro Area 800
          17 Chambersburg, PA Metro Area 690
          18 Johnstown, PA Metro Area 610
          19 Lebanon, PA Metro Area 580
          20 Gettysburg, PA Metro Area 310