Employment data are from the U.S. Department of Labor's Bureau of Labor Statistics, Occupational Employment and Wage Statistics and Employment Projections programs. State-level projections data are from Projections Central and State Labor Market Information offices.

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          Current Employment for Customer Service Representatives in NEW YORK

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          Rank Region 2025 Employment
          1 New York-Newark-Jersey City, NY-NJ Metro Area 125,570
          2 Buffalo-Cheektowaga, NY Metro Area 9,850
          3 Rochester, NY Metro Area 9,290
          4 Albany-Schenectady-Troy, NY Metro Area 8,290
          5 Syracuse, NY Metro Area 4,710
          6 Kiryas Joel-Poughkeepsie-Newburgh, NY Metro Area 3,980
          7 Central East New York Balance of State 2,070
          8 Southwest New York Balance of State 1,840
          9 Utica-Rome, NY Metro Area 1,770
          10 Capital/Northern New York Balance of State 1,510
          11 Binghamton, NY Metro Area 1,490
          12 Kingston, NY Metro Area 680
          13 Glens Falls, NY Metro Area 650
          14 Ithaca, NY Metro Area 650
          15 Elmira, NY Metro Area 510
          16 Watertown-Fort Drum, NY Metro Area 420