Employment data are from the U.S. Department of Labor's Bureau of Labor Statistics, Occupational Employment and Wage Statistics and Employment Projections programs. State-level projections data are from Projections Central and State Labor Market Information offices.

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          Current Employment for Customer Service Representatives in ILLINOIS

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          Rank Region 2025 Employment
          1 Chicago-Naperville-Elgin, IL-IN Metro Area 75,240
          2 St. Louis, MO-IL Metro Area 23,760
          3 Davenport-Moline-Rock Island, IA-IL Metro Area 3,040
          4 Peoria, IL Metro Area 2,260
          5 Rockford, IL Metro Area 2,070
          6 West Central Illinois Balance of State 1,930
          7 East Central Illinois Balance of State 1,860
          8 Springfield, IL Metro Area 1,510
          9 Champaign-Urbana, IL Metro Area 1,480
          10 Northwest Illinois Balance of State 1,350
          11 South Illinois Balance of State 1,340
          12 Bloomington, IL Metro Area 1,280
          13 Paducah, KY-IL Metro Area 860
          14 Cape Girardeau, MO-IL Metro Area 580
          15 Kankakee, IL Metro Area 480
          16 Decatur, IL Metro Area 420