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Maids and Housekeeping Cleaners

Description: what do they do?
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Also known as:
Chambermaid, Cleaner, Cottage Attendant, Environmental Services Aide, Environmental Services Worker, Guest Room Attendant (GRA), Housekeeper, Housekeeping Laundry Worker, Room Cleaner

    What does this information tell me?

    This description is a quick overview of what workers in this career might do.

    "Also known as" shows other common names for this career.

    What is the source of this information?

    This information comes from an O*NET database. Learn more on the Help page.

Career video
    Transcript: Maids and housekeeping cleaners keep things sparkling and sanitary, whether they work in a hotel, hospital, business, or home. While specific duties can vary greatly depending on the establishment, cleaners take responsibility for a space after others are done using it, or while they’re away, and return it to the state it needs to be in for guests, patients, and residents to be comfortable. Maids and housekeeping cleaners maintain many facilities in daily use: they make beds, replace linens, empty wastebaskets, wash dishes, and replenish supplies. When conditions are more seriously out of order, they may also order repairs and perform more in-depth cleaning such as shampooing carpets. They also report damage and thefts, and may supervise other workers. At hotels and hospitals, housekeeping cleaners often have responsibilities for a specific section of the facility, with duties such as keeping linens stocked and ordering supplies… whereas maids working in private households are more likely to perform errands or clean up by vacuuming, dusting and putting items away. Maids and housekeepers’ hours vary, ranging from full time, part time, to seasonal work schedules. Companies that contract out cleaning services may offer a variety of schedules and work environments. Maids and housekeeping cleaners do not usually require any formal education, although many have completed a high school diploma or equivalent.
View transcript
Outlook: will there be jobs?
Image. Employment outlook for this occupation
New job opportunities are very likely in the future.

This occupation is:
  • Projected to have a large number of job openings


    What does this information tell me?

    Outlook information can tell you whether a career is expected to be in demand in the future—that is, whether there are likely to be job openings if you choose this career.

    Careers can have one of three outlooks:

    • A Bright outlook means new job opportunities are very likely in the future
    • An Average outlook means that a small number of new job opportunities are likely in the future (less than an 8 percent increase)
    • A Below Average outlook means new job opportunities are less likely in the future

    You can also view local job listings in this field by clicking "Find job openings". This can help you see if local businesses are hiring—another way of looking at demand.

    What is the source of this information?

    This information comes from O*NET Bright Outlook occupations and My Next Move career outlook designations (based on Bureau of Labor Statistics Employment Projections 2023-33). Note this information is only available at a national level, so even if you selected a state, you’ll see this information for the whole country.

Projected employment
United States
1,335,500
2023 Employment
1,346,200
2033 Employment
1%
Percent change
190,600
Annual projected job openings

    What does this information tell me?

    Projected employment shows how much employment is expected to grow in this occupation over a 10-year period. This can help you decide if this career is a good choice for future job opportunities. You can look at projected employment in your state, or in other states where you might consider living.

    You can see the total number of people employed in this occupation in 2022 (for states) or 2023 (for national), the number expected to be employed in 2032 (for states) or 2033 (for national), and the rate of growth over those years.

    The projections are based on assumptions of unemployment rates and labor productivity growth rates.  While the projected numbers may not be exact, they are helpful to compare one career to another, or one location to another.

    What is the source of this information?

    State-level data come from Projections Central and State Labor Market Information offices, 2022-32.

    National-level data come from the Bureau of Labor Statistics Employment Projections, 2023-33.

Typical wages

Annual wages for Maids and Housekeeping Cleaners in United States
This graph displays wage data.  Find details by selecting the table view.


    What does this information tell me?

    This chart shows you a range of how much most workers in this occupation earn per hour, in the location that you selected.

    You can select from three views of this data:

    • The Graph shows you wages at the 10th, 25th, 50th, 75th and 90th percentiles. Note that the lowest (10th %ile) wage shown is not necessarily a "starting wage." Instead it means that 10 percent of all workers in this career earn less that this amount, and 90 percent earn more. However, you can assume that you might earn close to the 10th or 25th %ile wages when you start out in most careers.
    • Select "Chart" to see a visual comparison between national wages and wages in the location you selected.
    • Select "Table" to see more wage data the national and local level.

    Please note that wage data are not available at the city or ZIP code level. If you select a city or ZIP code, you will see wage data for the regional area.

    You can learn more about wages for this and other occupations by clicking “See more wages” above.

    What is the source of this information?

    The wage information comes from the Bureau of Labor Statistics, Occupational Employment and Wage Statistics Program, May 2023 estimates. For more detailed state wage data, please find the link to your state's wage data program in the Other Resources box.

Education and experience: to get started
People starting in this career usually have:
  • No formal educational credential
  • No work experience
  • Less than 1 month on-the-job training

    What does this information tell me?

    This shows you the typical level of education, work experience, and on-the-job training that most people have when they start in this career. Note that these are not requirements for entering this field, but the information can help you understand how qualified you might be.

    Interested in starting in this career? You can search for education programs in your local area by clicking “Find local training” above.

    What is the source of this information?

    The educational program data come from the Classification of Instructional Programs (CIP), 2020, from the U.S. Department of Education's National Center for Education Statistics (NCES).

    The employment information comes from the U.S. Department of Labor's Bureau of Labor Statistics Employment Projections, Education and training assignments by detailed occupation, 2023.

    The crosswalk between education and occupation data is from the U.S. Department of Education's National Center for Education Statistics (NCES).

Typical education
How much education do most people in this career have?
Chart. Percent of workers in this field by education level attained

    What does this information tell me?

    This chart shows you the range of education levels that people who currently work in this field have. You can use this to see if you fit in this range. Note that this includes ALL people who work in this field and not just those getting started.

    Interested in getting qualified for this career? You can search for programs that lead to the education needed, in your local area, by clicking “Find local training” above.

    What is the source of this information?

    This information comes from the Bureau of Labor Statistics Employment Projections, Educational attainment for workers 25 years and older by detailed occupation, 2021-22.

Certifications: show your skills
Let employers know you have the skills to do well at this job.
Earning a certification can help you:
  • Get a job
  • Get a promotion

    What does this information tell me?

    When you click "Find certifications" you'll see a list of national certifications that are related to this career. From there, you can learn how to achieve one of these certifications to help you enter or get ahead in this field.

    What is the source of this information?

    This collection of occupational certifications is collected and regularly updated by CareerOneStop. Learn more at Certification Finder Help.

Licenses: do you need one?
Some states require an occupational license to work in this career.

    What does this information tell me?

    When you click "Find license details in your state" you'll see the license name and contact information for the agency in your state that oversees licensing for this field. If you have not selected a location, you'll see a list of all state licenses for this occupation.

    What is the source of this information?

    Information on licensed occupations is gathered in each state by Labor Market Information units under a grant from the U.S. Department of Labor. Learn more at License Finder Help.

Apprenticeships: learn on the job
Apprenticeships combine paid on-the-job-training with classroom lessons.

Activities: what you might do in a day
  • Inventory materials or equipment.
  • Clean facilities or sites.
  • Move materials, equipment, or supplies.
  • Clean equipment or supplies.
  • Dispose of trash or waste materials.

    What does this information tell me?

    This is a list of typical work activities that people in this career might do on the job. You can use this list to get an idea of whether this career might be a good fit for you.

    Click on “More activities” to see more detailed examples of activities for this career.

    You can also use this list to help you prepare for a job interview. Or, if you’ve already held a job like this, you can copy these activities to use on your resume.

    What is the source of this information?

    This information comes from O*NET OnLine's Occupation Information. They are O*NET’s Detailed Work Activities.

Knowledge
People in this career often know a lot about:
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    What does this information tell me?

    This is a list of general knowledge areas that are most commonly required for jobs in the career. Knowledge is typically gained through education and related experience.

    This list can help you learn if you are prepared for a job in this career. It can also help you decide on education or training programs that could help you prepare for the career.

    What is the source of this information?

    This information comes from the O*NET Resource Center. Learn more about O*NET's Knowledge descriptors.