Water and Wastewater

Displaying skills to work effectively with others.

• 1.1.1 Demonstrating sensitivity/empathy
• • Show sincere interest in others and their concerns.
  • Demonstrate sensitivity to the needs and feelings of others.
  • Look for ways to help people and deliver assistance.

• 1.1.2 Demonstrating insight into behavior
• • Recognize and accurately interpret the communications of others as expressed through various formats.
  • Recognize when relationships with others are strained.
  • Show understanding of other's behaviors and motives by demonstrating appropriate responses.
  • Demonstrate flexibility for change based on the ideas and actions of others.

• 1.1.3 Maintaining effective relationships
• • Maintain open lines of communication with others.
  • Encourage others to share problems and successes.
  • Establish a high degree of trust and credibility with others.

• 1.1.4 Demonstrating respect for coworkers, colleagues, and clients
• • Interact respectfully and cooperatively with others.
  • Demonstrate sensitivity, flexibility, and open-mindedness.
  • Value a supportive work environment.