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Long-term Care, Supports, and Services

4.7 Patient Health and Safety

Implement procedures and protocols to promote the health and wellness of person receiving supports, care, or services.

Critical Work Functions

  • 4.7.1 Observe and implement appropriate actions to promote healthy and safe living and to prevent illness and accidents, and spread of infectious disease
  • 4.7.2 Monitor and support individual's physical and mental health including level of comfort, satisfaction, nutritional requirements, and vital signs
  • 4.7.3 Use basic technical and medical terminology appropriately
  • 4.7.4 Provide assistance to take or (self-administer) medications accurately and in accordance with physician prescription, policies and procedures
  • 4.7.5 Understand and recognize maltreatment issues
  • 4.7.6 Prevent abuse and neglect by being aware of signs and symptoms of abuse
  • 4.7.7 Recognize when those served may pose a danger to self or others and take appropriate action
  • 4.7.8 Comply with relevant safety standards and regulations
  • 4.7.9 Respond to emergencies by notifying appropriate staff or outside agencies, if alone, call emergency services
  • 4.7.10 Use appropriate first aid/safety procedures when responding to emergencies
Technical Content Areas

  • 4.7.11 Basic anatomy and physiology
    • Understand and apply the knowledge of body systems and their functions
  • 4.7.12 Medical terms, abbreviations, acronyms
    • Understand and use terminology appropriately
  • 4.7.13 Health and Disease - Common Signs and Symptoms
    • Physical disabilities and health concerns related to physical limitations
    • Major developmental disabilities
    • Behavioral and emotional illness (mental illness, chemical abuse)
  • 4.7.14 Issues related to Aging
    • Aging process and concerns related to related physical and mental limitations
    • Grieving the loss of loved ones
    • Death and dying
  • 4.7.15 Medication
    • Dosages
    • Side effects
  • 4.7.16 Maltreatment Issues
    • Incident reporting
    • Notifying appropriate parties in and outside the facility
    • Role of the Ombudsman
  • 4.7.17 Safe Health Practices
    • Disease and infection prevention and control
    • Correct hand hygiene and washing
    • Hazardous materials
    • Proper methods for cleanup and disposal of waste products (sharps, biohazard materials, barrier attire)
    • Documentation and reporting requirements after exposure incidents
  • 4.7.18 Safety Standards and Regulations:
    • Safety signs, symbols, and labels
    • Workplace hazards and dangers
  • 4.7.19 Emergency Procedures and Protocols:
    • Injury and crisis prevention
    • First aid procedures
    • CPR/Defibrillator and protocols
    • Emergency preparedness
  • 4.7.20 Personal Health and Personal Safety:
    • Maintain proper immunizations
    • Apply principles of body mechanics and ergonomics
    • Use personal protective equipment (gloves, masks, gowns, etc.)